[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (2023)

Razer mouse freezing can affect your productivity while you’re doing something at work and may spoil your fun when you’re in a game. But you won’t need to worry about it since this tutorial will show why your Razer mouse is malfunctioning and how to fix Razer mouse freezing on Windows 10,8,7 quickly.

You might be experiencing…

Many users have reported that their Razer mouse is freezing every few seconds on Windows and it’s quite random.

  • The cursor is freezing when typing
    This is basically the same thing as the issue above. Although it looks strange, this issue is very easy to solve.
  • The cursor won’t move
    Sometimes the freezing went worse and the cursor just got stuck in one place no matter how you move it.
  • The cursor jumps around
    It can be really annoying when your mouse cursor is doing this to you. This happens occasionally, and it can be fixed.
  • The cursor disappears
    Odds are that the cursor freezes and disappears completely. For the most time, it’s caused by a faulty driver. If you’re experiencing this, unplug your Razer mouse and re-plug it in. But if this didn’t work, you can solve it with the solutions below.

Why is my Razer mouse freezing

A faulty mouse driver is one of the many possible reasons why this issue is happening. Drivers are like interpreters between Windows and your devices.

Typically a mouse driver has the information of the current mouse state (position and button states) and tells them to the operating system or the application when you move. So that’s why your Razer mouse is acting up such as freezing, there’s a good chance updating your mouse driver will fix it.

Besides, it can be caused by third-party interference or faulty system settings. But no matter what the culprit is, we’ve put together all the possible fixes you can fix your Razer mouse freezing quickly.

How to solve Razer mouse freezing problems

Here are 8 solutions for you to try. You may not have to try them all; just work your way down until you find the one that works for you.

  1. Reinstall your Razer mouse driver
  2. Update your Razer mouse driver
  3. Set all Razer services to Automatic
  4. Check your mouse connection
  5. Reset Surface Calibration
  6. Adjust Power Management for USB controllers
  7. Turn off Razer Game Scanner
  8. Reinstall Razer Synapse

Solution 1: Reinstall your Razer mouse driver

A faulty driver is the main cause of mouse issues, and for the most time, you can fix it by reinstalling the mouse driver.

1) Right-click the start menu and select Device Manager.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (1)

2) Click View > Show hidden devices.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (2)

3) Double-click Mice and other pointing devices.

4) Right-click the mouse driver, and select Uninstall.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (3)

5) Click OK.

(Make sure you’ve uninstalled all of the mouse drivers listed.)

(Video) FIX Razer Synapse Crashing & Freezing In Windows

Reboot your computer and Windows will install the new Razer mouse driver. Check if your Razer mouse is working like a charm now. If your Razer mouse keeps freezing, don’t worry. There’re more fixes for you to try.

Solution 2: Update your Razer mouse driver

There is a chance that Windows will fail to find the latest driver for you. To update your Razer mouse driver, you can either update it manually by downloading the latest driver with Razer Synapse or do it automatically with Driver Easy.

Option 1 Manually

1) Go to the Razer driver support site, and download Razer Synapse 2.0 for Windows 10.

2) Run Razer Synapse, and log in to Razer Synapse.

3) Locate your exact mouse on the list.

4) Install drivers and plug in the mouse to see if your Razer mouse freezing still persists.

Option 2 Automatically

If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for your wireless mouse, and your variant of Windows 10, and it will download and install it correctly:

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (4)

3) Click the Update button next to the flagged mouse device to automatically download and install the correct version of its driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All).

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (5)

4) Restart your computer for it to take full effect.

Solution 3: Set all Razer services to Automatic

1) On your keyboard, press the Windows key + R to open the Run box.

(Video) How To FIX All Razer Mice! DeathAdder & More| Fix Lag, freezing, Shutting Down, & Synapse (Tutorial)

2) Type services.msc in the box and press Enter.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (6)

3) Scroll down the list to locate Razer Central Service.

4) Right-click Razer SDK Server and select Properties.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (7)

5) In the Startup type section, select Automatic.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (8)

6) Click Apply > OK.

7) Repeat the steps below to all the other Razer services.

Try using the mouse again to see if your Razer mouse freezing persists.

Solution 4: Check your mouse connection

Razer mouse freezing could be caused by a lost connection or it could also be caused by weak batteries (if it is wireless). So make sure:

1) Try the USB port, since they typically have more power available.

2) Replace the battery. Please make sure that you have inserted both the required batteries into the wireless mouse correctly and check if it’s wrapped in plastic.

3) Reestablish wireless connection. Leave your system running. Then unplug your USB wireless receiver, wait for about 10 seconds, then plug the USB wireless receiver back in.

4) Clean your Razer mouse. There might be hairs or some small specks of grit stuck inside your laser (below your mouse). So you need to clean your mouse with alcohol wipes. Make sure everything is dry before plugging it back in.

Solution 5: Reset Surface Calibration

If your Razer mouse has surface calibration, it might need to be reset.

(Video) How to Fix Cursor Problem Windows 10 - Cursor Freezes, Cursor Hangs, Cursor Disappears, Cursor Jumps

1) Plug the mouse in and place it on a flat surface.

2) Hold down the left, right-click, and mouse wheel buttons simultaneously for 7 seconds.

3) Reset the calibration in Synapse.

Solution 6: Adjust Power Management for USB controllers

Your Razer mouse may freeze when Allow this computer to turn off this device setting is selected for USB controllers. To see if this is the culprit, you can try turning off this feature:

1) Right-click the start menu in the bottom left corner of your desktop, and select Device Manager.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (9)

2) Expand the Universal Series Bus controllers category.

3) Right-click a USB controller and select Properties.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (10)

4) Go to the Power Management tab, and deselect Allow this computer to turn off this device to save power option if it’s selected.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (11)

5) Click OK.

6) Deselect the option for the rest of the USB controllers.

Once complete, check if your Razer mouse freezing is solved by now.

Solution 7: Turn off Razer Game Scanner

Razer Game Scanner usually takes up a lot of system resources, so you might stop your Razer mouse from freezing randomly by disabling this feature as follows:

1) On your keyboard, press Win + R to open the Run box.

(Video) Windows 10 Cursor Freeze Problem

2) Type services.msc and press Enter.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (12)

3) Double click Razer Game Scanner to open its Properties.

4) Set the Startup type to Disabled.

5) Click Apply > OK.

Solution 8: Reinstall Razer Synapse

Another reason why a Razer mouse freezes randomly is Synapse not functioning properly. Your Razer Firmware may be outdated, so you can try updating it to the latest version. But if this doesn’t work, you can reinstall the Razer Synapse.

1) On your keyboard, press Win + R to open the Run box.

2) Type appwiz.cpl in the box and press Enter.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (13)

3) Right-click Razer Synapse and click Uninstall.

[Solved] Razer Mouse Freezing on Windows 10 - Driver Easy (14)

4) Go to the Razer Download page and download Razer Synapse 2.

5) Open the downloaded file and complete the installation.

6) Log in to Razer Synapse.

If your Razer mouse freezing still persists, you can open Device Manager again and uninstall all the device drivers.

Unplug your mouse and restart your computer.

(Video) How to fix Razer mouse randomly freezing/disconnecting

Those solutions above might fix your Razer mouse freezing randomly. If the solutions above fail to fix your problems, you can try this mouse on another computer to see if it’s caused by your device itself. If the Razer mouse is still within its warranty period, you can get a replacement.

  • mouse
  • Windows 10
  • wireless mouse


Why does my Razer mouse keep freezing? ›

An outdated firmware can cause the mouse cursor freezing issue and updating the firmware can quickly fix it. Follow the steps below. Note: Make sure to close Razer Synapse first before you proceed. Click on the hidden icons button on the system tray at the bottom right corner of your screen.

How do I fix my mouse from freezing Windows 10? ›

Fixes: Mouse Cursor Keeps Freezing
  1. Check the TouchPad. If you are using a laptop, you may use the built-in touchpad device to move the cursor around on the screen. ...
  2. Check for Discharged Battery. ...
  3. Check for Mechanical Malfunctions. ...
  4. Check for Malware or Viruses. ...
  5. Update Mouse Driver. ...
  6. Check for Windows Registry.
17 Nov 2022

How do I fix my Razer mouse stutter? ›

How to resolve issues when a Razer mouse cursor has erratic...
  1. Unplug your Razer mouse from your computer.
  2. Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. ...
  3. Once done, let this dry completely and try the Razer mouse again.
14 Apr 2022

How do I update my Razer mouse driver? ›

Expand the system tray by clicking the arrow found on the lower-right side of your desktop. Right-click on the Razer Central icon. Select “Check for Updates” from the menu.

How do I fix my mouse and freeze keyboard Windows 10? ›

Replies (1) 
  1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter.
  2. Locate and expand Mice and other pointing devices (do this also to Keyboards)
  3. Right-click HID-compliant mouse and select Update driver.
  4. Select Search automatically for drivers.
25 Jul 2022

Why is my mouse stopping randomly? ›

Like any other peripheral, a mouse needs power. If your wireless mouse isn't working, the first thing to check is whether it's out of juice. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things.

How do I fix Razer Synapse freezing? ›

Ensure your system specifications have met the requirements. Run Razer Synapse 3 as administrator. Run "Task Manager" if the issue persists.
Run "Task Manager" if the issue persists.
  1. Go to “Services”.
  2. Check if the following services are running: ...
  3. Right-click on “Razer Central Service”.
  4. Select “Start” or “Restart”.
30 May 2022

How do I fix my mouse driver? ›

First, try checking your hardware
  1. Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in.
  2. Try using a different USB port on your PC.
  3. If you use a USB hub between the device and the PC, make sure the hub has power.

How do I fix a corrupted mouse driver? ›

On This Page :
  1. Solution 1: Restart Your Computer.
  2. Solution 2: Configure Mouse Properties Again.
  3. Solution 3: Update the Mouse Driver.
  4. Solution 4: Disable the Screen Saver.
  5. Solution 5: Disconnect the Secondary VDU.
  6. Solution 6: Move the Cursor Quickly Between Both VDUs.
  7. Solution 7: Select Duplicate on the Project Sidebar.
24 Jan 2022

Can mouse cause PC to freeze? ›

A faulty USB port or device (mouse or otherwise) could absolutely cause your computer to freeze.

How do I reset my Razer mouse calibration? ›

Supported Razer Mats
  1. Click on your mouse under “DEVICES” in the Razer Synapse Home page.
  2. Click on “CALIBRATION” on the Mouse window.
  3. Click on “ADD A SURFACE” to start the calibration process.
  4. Select the surface/mat that you are using for the mouse.
  5. Click on the “CALIBRATE” button to initiate the calibration.
11 Aug 2022

Why is my USB mouse stuttering? ›

This is because a lot of things can contribute to the problem. Anything from a recent driver update, misconfigured mouse settings, or a bad wireless mouse battery can cause this issue. The fastest way to resolve this behavior is to start with the hardware (the mouse).

Why is my mouse lagging and stuttering? ›

Try a different surface to ensure that the stutter isn't the result of a surface your mouse has a hard time detecting, which could be glass or bumpy surfaces. Try a mousepad to eliminate this issue from your list of potential problems.

How do I fix my Razer driver? ›

Step-by-step process
  1. Click “Start” and search for “apps & features”.
  2. Click on "Razer Synapse 3" then select “Modify”.
  3. Click “Yes” once the user account control pops up.
  4. Click on “REPAIR”.
  5. Wait for the installation to complete.
  6. Restart your PC.
11 Aug 2022

How do I uninstall and reinstall Razer drivers? ›

Step-by-step process
  1. Search “Device Manager” from the Windows search bar.
  2. Click on “Mice and other pointing devices”.
  3. Right-click on your Razer mouse > “Uninstall device”.
  4. Click on “Human Interface Devices”.
  5. Right-click on your Razer mouse > “Uninstall device”.
  6. Restart your computer.
11 Apr 2022

Do Razer mice have drivers? ›

There are currently no official drivers for any Razer peripherals in Linux. However, Michael Buesch has created a tool called razercfg to configure Razer mice under Linux. There also exist scripts to enable macro keys of Razer keyboards.

How do you fix a frozen mouse? ›

How to Fix a Frozen Mouse on a Laptop
  1. Usually, one way to fix any issue like this is to try restarting your computer. ...
  2. If the mouse freezes again after a restart, there could be a driver or application issue. ...
  3. Update your mouse driver. ...
  4. Troubleshoot your external mouse. ...
  5. Double-tap your touchpad.
25 Oct 2021

Can I uninstall Razer Synapse? ›

Search for "Apps & features" in the Windows search box then click on it. Click Search sort, and filter by drive, then type: "Razer". A list of Razer programs installed in Windows will appear and can vary by PC. Click on Razer Synapse, select "Uninstall", then click on "Uninstall" again.

How do I reset my Razer mouse Synapse? ›

Look for the + symbol button under Select Profile and Default. Hit the + button and Synapse will create a new profile that should be all factory defaults. You can then stick with that or go into customizing again. Hopefully with better results this time!

How do I disable Razer Synapse? ›

How to close or disable Razer Synapse
  1. Right-click the Razer Synapse icon found on the system tray.
  2. Disable Razer Synapse by clicking the appropriate button. For Razer Synapse 3, select "Exit Synapse". For Razer Synapse 2, select "Close Razer Synapse".
3 Aug 2022

What happens if synapse is damaged? ›

Synapse loss is associated with sensory, motor, and cognitive impairments in a variety of neurodegenerative conditions, such as major depressive disorder, schizophrenia, Alzheimer's disease, Huntington disease, and amyotrophic lateral sclerosis (ALS), as well as aging.

What causes synapse damage? ›

Synapse loss is a downstream effect of amyloidosis, tauopathy, inflammation, and other mechanisms occurring in AD. Synapse loss correlates most strongly with cognitive decline in AD because synaptic function underlies cognitive performance.

Can you reinstall synapse? ›

A clean re-installation of Razer Synapse is recommended if you encounter a recurring software issue.

Is there a driver for mouse? ›

Today's operating systems no longer require drivers for standard mouse interoperability. If your computer has a standard one or two button mouse and uses a current version of the operating system, you don't need any special drivers to use your mouse.

How do I update my mouse driver manually? ›

Update the device driver

In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you'd like to update. Select Search automatically for updated driver software. Select Update Driver.

How do you tell if a driver is corrupted? ›

Check the drivers' list and expand the list if necessary. Look for the driver that has a yellow question mark. This mark indicates which device has a broken or corrupted driver. Once you find the corrupted driver, right-click on it and select Update driver from the context menu.

Why do drivers get corrupted? ›

This error is mainly caused due to issues with device drivers on Windows. This indicates that the system is trying to access invalid memory at a process IRQL that is too high and a driver becomes incompatible with the operating system.

How do I scan a faulty driver? ›

1. Run Windows Update to let the operating system scan and update your drivers automatically. "Optional Updates" are listed below the recommended ones and this is where you'll find drivers. Click beside each driver to select it and click "OK" to confirm.

Does freezing hurt a computer? ›

Avoid storing your laptop in an extremely cold place.

If exposed to extreme cold for an hour, your laptop could freeze and you could lose all your data. Freezing can also damage your battery and cause the screen to die.

Can RAM cause system to freeze? ›

Check Your RAM

Hidden system files and cache issues can clog up your RAM over time and force your computer to freeze as it dumps memory between RAM and your hard disks. This isn't technically a hardware problem, but it can cause serious headaches.

What is Razer mouse calibration? ›

Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. You can configure all Razer and third-party mouse mats with this feature.

How do I factory reset my Razer? ›

Below are steps to factory reset your Razer Phone.
  1. Go to Settings > System > Advanced > Reset options.
  2. Tap “Erase all data (factory reset)”.
  3. Tap “RESET PHONE”. ...
  4. Once the "WELCOME" screen is displayed, your phone has finished its factory reset process.
17 Mar 2022

How do I reset my Razer BIOS? ›

Select “Troubleshoot” in the menu. Go to “Advanced options” > “UEFI Firmware Settings”. Click “Restart”. The Blade will then restart to BIOS settings.

How do I recalibrate my USB mouse? ›

To reset a computer mouse:
  1. Unplug the mouse.
  2. With the mouse unplugged, hold down the left and right mouse buttons.
  3. While holding down the mouse buttons, plug the mouse back into the computer.
  4. After around 5 seconds, release the buttons. You will see an LED flash if it resets successfully.

What is mouse jitter? ›

We all know it doesn't sound good, but what exactly is mouse jitter? Simply put it's when your mouse cursor jumps around and makes sudden, unexpected movements on the screen without you having made those movements.

How do I update my Razer product drivers? ›

To find drivers and available BIOS or Firmware updates for any Razer Blade laptop:
  1. Visit the Razer Support site.
  2. Select the correct model of your Razer Blade.
  3. Click "Drivers & Downloads" to check the available updates.
13 Feb 2022

Is Razer Synapse a driver? ›

Cloud-Based Driver Software. Razer Synapse.

How do I check my Razer Synapse drivers? ›

Open Razer Synapse 2.0. Click on the "cog" icon found in the upper-right corner of the screen. Click on "CHECK FOR UPDATES".

What is Razer system recovery? ›

A system recovery stick is used to restore the Razer Blade to its original state. Note: Your download and use of this system recovery image is governed by the Razer Services & Software – General Terms of Use.

How do I Uninstall mouse drivers Windows 10? ›

Launch Windows Device Manager. Find the target device (for example, Mice and other pointing devices -> Synaptics Pointing Device). Right-click and select the Uninstall option. There should be a popup window next to the device driver to confirm the operation.

Do I have to download Razer software? ›

Use the standard keyboard functions by plugging the Razer keyboard into any USB port on your computer. However, you will need to download the software and drivers to enable advanced features such as macro recording and profile settings.

Does a USB mouse need a driver? ›

Connecting a wired USB mouse

After the mouse is connected, the computer should automatically install the drivers and provide basic functionality. If you want to change how any special buttons work on your mouse, additional software may need to be installed.

Do Razer Mice need software? ›

Please try again later. You can use it as it is, without Razer's Synapse software, no need for it. However if you want to have full control of the lighting, DPI settings, program buttons, lightning timeout (to save more battery) etc, I will highly recommend it.

Is Razer Synapse compatible with Windows 10? ›

Note: Razer Synapse 3 is only compatible with Windows 10 64-bit or Windows 11. Go to Razer Synapse 3 download page and click "Download Now".

How long is a frozen mouse good for? ›

By carefully tightly resealing the freezer bags after each use, the rodents should keep for 12 months or longer. 5. What is the best way to thaw out frozen rodents?

Can you revive a frozen mice? ›

New cloning technology opened the door for scientists to resurrect mice using frozen cells that had been kept in a deep freeze for the past 16 years. The new approach, once thought impossible, may lead to new projects that give birth to woolly mammoths or other species that are extinct.

What is caret F7? ›

To disable the feature, you can press F7 again. Caret browsing lets you move around the webpage, select text, and open links. And if you don't want to use the keyboard, you can browse using your voice, thanks to these extensions. You can also turn on caret browsing from settings in Google Chrome.

How do I fix my game mouse from freezing? ›

Here is a list of things you can try that could possibly fix the issue of your mouse freezing.
  1. Restart Your Computer.
  2. Corrupt Driver.
  3. Disable Power Saving for USB Ports.
  4. Intercepting Software.
  5. Faulty Cable.
  6. Faulty USB Port.
  7. Faulty or Low Battery.
  8. LOD Issues.
19 Jan 2022

How do I uninstall and reinstall my mouse driver? ›

In the search box on the taskbar, enter device manager, then select Device Manager. Right-click (or press and hold) the name of the device, and then select Uninstall. Restart your PC. Windows will attempt to reinstall the driver.


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