What is Practice Management Software? - Quatris Healthco (2022)

What Is Practice Management?

Are you looking to make your practice more productive and streamline your billing workflow and patient management processes? Medical practice management can help.

The American Medical Association defines the goal of healthcare practice management as enhancing practice efficiency, professional satisfaction and the delivery of patient care. Organizations deploy practice management to manage registration, scheduling, patient tracking, patient accounting and reporting through a single workflow across all operations. This enables a single platform to collect payments on all patient accounts.

What Is Practice Management Software?

Practice management software (PM software) is designed to help medical offices of any size run more efficiently. Typically, small and medium-size practices use practice management software to manage daily operations like financial and administrative functions; some offices use it to connect with electronic medical records.

The most common capabilities of practice management software include:

  • Entering and tracking patients
  • Recording patient demographics
  • Scheduling patient appointments
  • Managing charge capture
  • Performing billing procedures
  • Submitting insurance claims
  • Processing payments from patients, insurance providers and third parties
  • Generating reports for staff members

Medical practice management software requires just an internet connection and a simple computer network. It can be deployed three different ways: as desktop-only software, client-server software or Internet-based software.

Desktop-only software: Used on a single computer by no more than a few people who share access.

(Video) Quatris Healthco - athenaOne and athenaPractice

Client-server software: Allows multiple users to share data and access to an on-site server that the practice must purchase or lease.

Internet-based software: Users access the system over the Internet, which eliminates the need to purchase a server but moves patient data outside the practice office.

In addition to databases of patient records that a practice may maintain, medical practice management software manages large sets of data, including lists of ICD codes, procedures, insurance companies, medical facilities, physicians and other providers in the health care system.

Benefits of Practice Management Software

Practice management software can help practices and patients in many different ways. Here are some examples of the most common instances that happen every day at a practice:

Benefits of Practice Management Software For Practices

The front desk staff will not have to make copies of a patient’s insurance card. Instead, they simply scan the card and PM software captures the relevant information.

The billing department and other staff who are responsible for resubmitting insurance claims will appreciate that PM software automates this tedious task. Not only does this save time, but it also can boost cash flow.

Physicians can use the software to validate a procedure for a patient diagnosis with an insurance company before ordering it. In addition, by streamlining the administrative functions required to run a practice, PM software gives physicians more time to treat patients.

Benefits of Practice Management Software For Patients

PM software can help patients who are uncertain about their insurance coverage or confused by an Explanation of Benefits. A receptionist using the software will be able to verify insurance eligibiity and inform patients if they have a balance due.

(Video) Athena Practice Management Software

Examples of how practice management software might help your practice:

Easier access to electronic health records. Because PM software maintains documents and data online, it streamlines operations within a practice, including the ability to search EHR documents.

Process reimbursements faster. PM software reduces paperwork and gives billers the ability to search through patient records as well as digital reports covering insurance information, remittances and claim advice.

Reduce errors. Practice management systems are integrated with the insurance and billing processes. Users can update patient information on a regular basis and the software itself is able to correct and update any mistakes it finds in the data.

Save time for office staff. PM software is designed to increase efficiencies and improve processes that are part of running a medical practice every day. It eliminates several office tasks related to collecting and verifying documents.

Important components of PM software:

Patient scheduling

Practice management systems include a scheduling function to create and track patient visits. Schedules for different providers within a practice can be color-coded to show appointment times, duration and sets of patients.

Claims process

Practice management systems also track electronic claims once they are submitted, either directly to an insurance payer or through an electronic claim clearinghouse. For claims in which a patient owes a balance due, a practice can use PM software to print and mail its own statements to patients.

Reporting capabilities

PM software allows for a wide range of practice reporting capabilities based on several customizable parameters. Some of the more common uses for reporting are financial performance (including billing and patient financial histories), scheduling and ICD codes. Software users can design their own reports or work with preset reports within the system.

Common features of Practice Management Software:

Automatic electronic reminders to patients via email or text message. This can reduce the amount of missed appointments and lead to increased revenue.

(Video) Athena Practice Management Software

Automatic medical billing and verification of insurance coverage and eligibility.

A variety of billing code sets, including the Healthcare Common Procedure Coding System (HCPCS), Common Procedure Coding (CPT) system and the current International Classification of Diseases (ICD).

Card scanner inferface for front-office staff to swipe medical insurance cards. This can help reduce the risk of fraudulent claims.

Customized security access enables administrators to provide different access levels for each individual user.

Electronic health record system integration gives practices the option of linking their medical practice management software. The potential benefit is improved record management.

Verified patient demographics with all registered insurance providers.

What Is The Difference Between Practice Management Software and Electronic Medical Records?

An EMR is a digital version of a patient’s medical history at an individual practice. The technology gained attention in 2009 when the U.S. government created financial incentives for companies to increase the use of information technology in the healthcare industry, including the adoption of electronic health records.

As a result of the Health Information Technology for Economic and Clinical Health Act (HITECH Act), medical practices have increased their implementation of EMR systems. In addition to helping physicians improve patient care, some data collected by the systems is shared with public health officials.

(Video) Athena Practice Management Software!!!

While some patient information in an EMR also may be contained in a practice management system, practice management software is used for a different purpose—for administrative and financial functions.

Practice management software can work together with electronic medical records (EMR) systems. However, integrating the two can be a challenge if a medical practice chooses different vendors for the systems. Improving this integration is a priority for some companies developing medical practice management software.

Practice Management With athenaPractice

For nearly 20 years, Quatris Healthco has been helping physicians and practice administrators to be more productive. This enhanced productivity has led to greater profitability for medical practices and improved service and communications for their patients.

Quatris Healthco understands what practices need to manage their business. We configure software-based solutions for practices that need help with EMR and medical practice management. From classroom instruction to self-guided learning, Quatris Healthco is uniquely prepared to help practice admins and physicians learn more and do more with athenaPractice.

athenaPractice makes tasks like scheduling, billing and filing insurance claims much easier to manage. Whether on its own or paired with the EMR platform, athenaPractice’s PM functionality helps reduce costs and boost productivity.

Healthcare practices of all sizes face regulatory changes and reimbursement challenges. An integrated EMR and practice management system like athenaPractice can help practices to adapt to these industry changes.

Customization and interoperability are two key advantages of athenaPractice. It has an EMR that can be tailored to use a uniform vocabulary, customizable fields for common conditions and workflow configurations tailored to an individual practice. Standards-based interoperability lets athenaPractice connect with nearly any hospital EMR or PM system.

In addition, athenaPractice prepares a practice for Meaningful Use attestation, ICD-10 and HIPAA 5010 requirements. athenaPractice also provides access to more than 20 million patient records and 20 years worth of practice data that helps provide physicians greater insight into chronic medical conditions.

(Video) Ideal Image: A Document Management System by Quatris Health

With Quatris Healthco’s Practice Management solution, practice staff can:

  • Reduce manual billing and paperwork
  • Speed up the payment process for better cash flow
  • Receive faster reimbursement decisions from insurance companies
  • Process claims more efficiently and effectively
  • Schedule patient visits
  • Share information with other staff in the practice
  • Easily add new patients to the database
  • Integrate legacy IT systems
  • Spend less time on paperwork and more time with patients

Discover how Practice Management With athenaPractice can help your practice increase productivity and enhance cash flow.

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What does practice management software do? ›

PMS software automates and streamlines a practice's administrative and billing functions. PMS software typically has the ability to: Capture patient demographics. Schedule appointments.

What is practice management Meaning? ›

Practice management essentially means managing all the business aspects of your medical practice. This includes: Human resources. Finance. Information technology.

What is practice management software and how is it used in healthcare? ›

What Is Practice Management Software? Practice management software is a centralized system to facilitate clinical, administrative, financial and regulatory operations like practice scheduling, medical billing, patient engagement and other day-to-day activities.

What is the difference between EHR and practice management software? ›

Practice management software is used for keeping the facility management records organized in digital format and does not need to be shared outside the office. By contrast, EHR systems are used for keeping individual patient records and are meant to be shared with other medical professionals.

What are the advantages of practice management software? ›

The Advantages of Practice Management Software for Doctors
  • Improved Organization. ...
  • Efficiency Boost. ...
  • Everything's Easier Overall. ...
  • Fewer Errors in Documentation. ...
  • Improved Patient Satisfaction. ...
  • EHR Integration. ...
  • Streamline Workflows and Processes. ...
  • Focus On the Patients.
23 Feb 2022

What is the most important function of a practice management system? ›

The most important functions of practice management software is streamlining patient scheduling and managing the billing of the practice.

What is practice management software examples? ›

What Is Practice Management Software?
  • Entering and tracking patients.
  • Recording patient demographics.
  • Scheduling patient appointments.
  • Managing charge capture.
  • Performing billing procedures.
  • Submitting insurance claims.
  • Processing payments from patients, insurance providers and third parties.

What are the types of management practices? ›

When it comes to management best practices, we can identify five distinct areas where the best practices can be applied.
  • 1 - Communication. Management is all about communicating to the staff and the clients. ...
  • 2 - Leading by Example. ...
  • 3 - Setting and Demanding Realistic Goals. ...
  • 4 - Open Management Style. ...
  • 5 - Strategic Planning.

What are the components of practice management? ›

The four key components of most practice management systems are scheduling, billing, storing, and reporting.

What is practice management healthcare? ›

A practice manager has the responsibility of managing all business aspects of a medical practice including financials, human resources, information technology, compliance, marketing, and operations.

What are 5 different types of software used in the healthcare industry? ›

  • Digital transformation in healthcare.
  • Electronic Health Records (EHR)
  • Telemedicine software.
  • Remote Patient Monitoring (RPM)
  • Hospital Management Systems (HMS)
  • Healthcare CRM Software.
  • E-prescriptions software.
  • Medical diagnosis software.
22 Nov 2021

Is epic a practice management system? ›

Epic is the leading electronic medical record system provider that provides healthcare with industry solutions for ambulatory, inpatient clinical, departmental, revenue cycle, access, and practice management functions.

What are the 3 EHR systems? ›

There are different ways EHR systems are configured. Each has its advantages and disadvantages, depending on a medical practice's unique needs and requirements.
Types of EHR Systems
  • Physician-Hosted System. ...
  • Remotely-Hosted System. ...
  • Remote Systems.
14 Aug 2020

What type of medical practice management software is best? ›

athenahealth, ranked #1 by Best in KLAS in 2022 for two of our top-performing product solutions, athenaClinicals Ambulatory EHR and athenaIDX practice management, connects care with cloud-based services and mobile tools for medical groups and health systems, helping providers thrive through change and focus on patient ...

What is a disadvantage of practice management software? ›

One potential disadvantage of using practice management software is that you often have to sign a contract to use the software over a period of time. Some providers will offer month to month contracts while others may require closer to a year minimum.

What is practice better used for? ›

Practice Better lets you create beautiful forms which can be automatically sent out to clients before and after appointments. Even better, clients can fill out their forms and sign waivers from any device.

What skills do practice managers need? ›

For a career in practice management, you'll need a variety of skills and qualities, typically including:
  • excellent financial skills.
  • the ability to manage a changing environment.
  • good communication skills.
  • leadership and motivational skills.
  • organisational skills.
  • a willingness to work with others and respect their views.

What is RCM cycle in medical billing? ›

Revenue cycle management (RCM) is the financial process, utilizing medical billing software, that healthcare facilities use to track patient care episodes from registration and appointment scheduling to the final payment of a balance.

How do you implement practice management software? ›

How to Implement Medical Practice Management Software in Your Business
  1. Evaluate Current Processes. Every business has its own set of needs. ...
  2. Discuss It with Your Staff. Medical practice software can bring essential changes to your organization. ...
  3. Compute Overall Costs. ...
  4. Check the Integrations. ...
  5. Train and Educate the Staff.
6 Jan 2021

What is the difference between EMR and PMS? ›

No matter the exact practice structure, the electronic medical record (EMR) is the software that the clinical staff uses to document patient care within the practice. The practice management system (PMS) software is where the administrative staff will perform their daily tasks to support the practice.

What are the 4 types of management? ›

The four most common types of managers are top-level managers, middle managers, first-line managers, and team leaders.

What are 2 examples of Best Management Practices? ›

12 Management Best Practices to Use
  • Hire the right people (someone you'd be happy to see in the hallway) ...
  • Be consistent in your actions. ...
  • Communicate (clearly, accurately and thoroughly) ...
  • Listen actively and ask questions. ...
  • Lead by example. ...
  • Delegate and get out of the way. ...
  • Provide constructive feedback regularly.
19 Apr 2022

What is Principles and practice management? ›

Formally defined, the principles of management are the activities that “plan, organize, and control the operations of the basic elements of [people], materials, machines, methods, money and markets, providing direction and coordination, and giving leadership to human efforts, so as to achieve the sought objectives of ...

What are practice tools? ›

Clinical practice tools are designed to aid health care professionals in clinical decision making.
Examples of effective types of clinical practice tools include:
  • Forms.
  • Guidelines.
  • Handbooks.
  • Decision support aids.
  • Policies and procedures.
  • Checklists.
  • Reference cards.
  • Algorithms.

What are the six types of medical practices? ›

Here are some of the most commonly available types of medical practice settings.
  • Solo Practice. ...
  • Group Practices. ...
  • Employed Physician Practices. ...
  • Direct Primary Care. ...
  • Independent Contractor. ...
  • Locum Tenens.

What is another name for a Practice Manager? ›

"A Practice Manager may have various titles, for example, Chief Executive Officer, Business Manager, Executive Director, or Director.

What are the 4 components of a healthcare system? ›

As illustrated in Figure 1–1, a health care de- livery system incorporates four functional components—financing, insurance, delivery, and payment that—that are necessary for the delivery of health services.

What is healthcare software called? ›

Electronic Health Record (EHR) Software

EHR software is one of the most popular (if not the single most popular) type of software used by hospitals and clinics. In many ways, it's similar to a CRM, only adjusted to the medical industry.

What are the 4 healthcare systems? ›

Four ways of providing healthcare

Let's take a closer look at the four key types of healthcare systems and how they aim to meet the medical needs of populations. They are known as the Beveridge Model, the Bismarck Model, the National Health Insurance Model, and the Out-of-Pocket Model.

Is Epic an EMR or EHR? ›

Epic EHR is a cloud-based EHR with more than 250 million electronic records of patients. As an electronic medical record (EMR), it contains a patient's medical history, diagnoses, medications, immunization dates and allergies, but it also digitizes patient health information, which is a main characteristic of EHRs.

What is Epic management system? ›

Applied Epic® is the world's most widely used management platform. It allows you to manage and maintain a clear picture of your entire agency across all roles, locations and lines of business, including both P&C and benefits.

What is Epic tool in healthcare? ›

Give patients the tools to be healthier with MyChart, Epic's patient portal. Patients have personal and family health information at their fingertips with MyChart. They can message their doctors, attend e-visits, complete questionnaires, schedule appointments, and be more involved in managing their health.

What are 4 advantages of EHR? ›

Improving patient and provider interaction and communication, as well as health care convenience. Enabling safer, more reliable prescribing. Helping promote legible, complete documentation and accurate, streamlined coding and billing. Enhancing privacy and security of patient data.

What is an example of an EHR system? ›

Epic, Praxis EMR, Cerner, GE Centricity, Nextech, eClinicalWorks, Athenahealth, Allscripts, Nextgen, Meditech.

What are the six main objectives of an EHR? ›

What are the core functions of EHR, and what is their purpose?
  • health information and data.
  • result management.
  • order management.
  • decision support.
  • electronic communication and connectivity.
  • patient support.
  • administrative processes and reporting.
  • reporting and population health.
1 Aug 2019

What software do most medical offices use? ›

Electronic medical record (EMR) and electronic health record (EHR) systems are medical software designed to deal with the daily operations of a medical office. The software tracks patient appointments, care notes/results, and financial information in one place.

Which of these can you do with medical practice management software? ›

These software systems give doctors and medical practitioners access to various records, including: patient billing information, appointment schedules, office reports, and insurance claims and statements.

What software do healthcare professionals use? ›

Electronic Health Records (EHR)

The two most popular types of EHR software are the Electronic Patient Record (EPR) and Electronic Medical Record (EMR).

What are practice management skills? ›

Certified practice management skills:

Be effective in running day to day operations that result in patient satisfaction and office efficiency. Manage the revenue cycle to maximize cash flow. Mitigate risk with strong compliance programs. Strengthen the business with good financial planning and corporate structure.

Why is management defined as a practice? ›

Definition of Management Practices

Management practices are the working methods and innovations that managers use to make the organization more efficient.

What is a practice management organization? ›

Physician practice management companies (PPMCs) provide non-clinical business administrative services to private practices. In this manner, a physician and the other providers on staff can focus on the patient's experience during their treatment journey.

What are some features of practice management software? ›

Most practice management solutions come with a wide range of features, including electronic medical records management, medical billing software functionality, document administration, patient management interfaces, patient scheduling modules and referrals management, among others.

What are the 5 keys of management skills? ›

  • What are Management Skills? ...
  • Management Skills #1: Relationship Management. ...
  • Management Skills #2: Planning. ...
  • Management Skills #3: Prioritisation. ...
  • Management Skills #4: Critical Thinking. ...
  • Management Skills #5: Industry Knowledge.
5 Aug 2021

What is another name for practice manager? ›

"A Practice Manager may have various titles, for example, Chief Executive Officer, Business Manager, Executive Director, or Director.

What is best management practice? ›

Best Management Practice (BMP) means a practice, or combination of practices, that is determined to be an effective and practicable (including technological, economic, and institutional considerations) means of preventing or reducing the amount of pollution generated by nonpoint sources to a level compatible with water ...

What are the 5 definitions of management? ›

A'Management Is a distinct process consisting of planning, organising, actuating and controlling; utilising in each both science and art, and followed in order to accomplish pre-determined objectives."

What are the 7 management principles? ›

The seven principles of quality management are:
  • Engagement of people.
  • Customer focus.
  • Leadership.
  • Process approach.
  • Improvement.
  • Evidence-based decision making.
  • Relationship management.

What are the 4 principles of management? ›

Over the years, Fayol's functions were combined and reduced to the following four main functions of management: planning, organizing, leading, and controlling.


1. ATHENA PRACTICE Manangement Software
(Athena WorkFlow)
2. HTML Clinical Content for athenaPractice and athenaFlow - Optumus

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